Client support
A little help, when you need it.
Start with Flo inside FranScape, find a guide in our knowledge base, or speak to our team.
01 · Start here
Ask Flo inside FranScape
Flo is your AI support assistant in the Admin and Franchisee Portals. Ask your question without leaving the page you're working on.
Open your FranScape portal and click the AI support button in the top-right corner. Tell Flo what you need a hand with.
How to find Flo02 · Find a guide
Visit the knowledge base
Step-by-step guides and the latest system updates, all in one place.
Open the knowledge base03 · Still need a hand?
Talk to our support team
If Flo and the guides haven't sorted it, tell us what's happening and which network you're with. Our team will take it from there.
Raise a support request